Global iT outsourcing

Daren iT outsourcing as a professional engaged in IT outsourcing services as the main business, Suzhou computer maintenance, computer software and hardware sales, network engineering, systems integration, Internet applications as one of the service enterprises

. The company has been committed to information technology services (IT outsourcing services, integrated cabling, system integration, network security, IT consulting, training, etc.), the integration of industry-leading technology and product resources, and constantly push the new, strive for excellence.    According to the industry and user information application needs, we provide a full range of support from network and information system evaluation, consulting, design, implementation, construction, recovery, training, maintenance and upgrade. We help users to reduce the cost of construction, use, upgrade and maintenance of enterprise network information, improve efficiency and enjoy professional IT management services at low cost, while using our professional team, industry experience, business system, supply channels and other capabilities to bring more potential benefits to enterprises.    We always strictly require ourselves with the commitment of "focus, professional and expert" (i.e. focus on technical service, professional IT support and expert service guarantee). We insist on serving the market with professionalism and winning users with integrity, and we know that high-quality engineering comes from high-quality talents, and we regard talents as the first resource of the enterprise, and provide first-class technology and service as our duty.  

Business Philosophy

    It is people-oriented, customer-centered, technology-based, reality-oriented, quality survival, and persistent dedication to provide customers with comprehensive, safe, and credible technical services.

Business Scope

    IT outsourcing / computer, network maintenance / system integration / computer sales / DELL, Lenovo brand / server / DELL, HP, IBM, THINKSERVER / firewall / Cisco, juniper, H3C / network engineering / paperless fax / virtualization / cloud storage / encryption / network control / website / enterprise IT solutions / monitoring access control, Samsung monitoring agent / Printers

    Development History

    Founded in 2005 by IT professionals with several years of experience, iT Outsourcing has been dedicated to the R&D and practice of IT outsourcing; and joined the IT vendor channel cooperation program.

Company Qualification

    Daren iT Outsourcing has become a channel partner of DELL, IBM, Lenovo, Cisco, Guowei, Panasonic, Haikang, Samsung, and many other IT vendors, and has several senior engineers and technicians with rich working experience.

Business philosophy technology to achieve the dream, people-oriented, customer first, to create Daren iT outsourcing brand services.

    Service content.

    (A) System management;

    　　 1. Network management: drawing clear and concise network connection diagram, information points, telephone extensions and other one-to-one correspondence diagram

    　　 2. Equipment management: detailed list of equipment configuration, purchase date, user, supplier, warranty period

    　　 3. System management: Develop information system usage norms and usage guidelines

    　　 4. Personnel management: new employees join IT training and employees leave IT processing

    　　 5. Technology update: timely adoption of new technologies to create new corporate advantages

    　　 6. Network and computer system configuration management and release management

    (B) Information security services

    　　 1. Security repair of operating system and application software

    　　 2. Enterprise website and mail system security testing

    　　 3. Computer virus protection

    　　 4. User rights setting, password unified storage

    　　 5. Regular backup and recovery strategy for data and emails

    　　 6. Telephone exchange extension function authority setting

    　　 7. Broadband routing installation and setup, enterprise switch configuration management (cisco 2960, 3560, 3750 and other series switches)

    　　 8. Information security system configuration and release management

    　　 9. Computer information security planning

    (C) routine maintenance;

    　　 1. Hardware and software maintenance: including computers, printers, telephone switches, network switches, routers, etc. ;

    　　 2. Operating system optimization: including windows 98/NT/2000/XP, etc. ;

    　　 3. Network system optimization: including performance optimization, price optimization, easy to operate and manage optimization. ;

    　　 4.Questions and answers for employees when using computers and related equipment, system troubleshooting, etc. ;

    　　 5. New equipment procurement and debugging for joining the system.

    (D) Assistance and guidance

    　　 1. Assistance and guidance in the use of conventional network software

    　　 2. Assistance and guidance on the use of conventional office software

    (E) inspection services;

    　　The ultimate goal of the service is to reduce the failure rate, therefore, inspection becomes particularly important.

    Service process.

    The first stage is " basic research";

    IT engineers will conduct a detailed research and record of the user company's network equipment, computer equipment, peripherals, and software usage. This process helps engineers shorten the service time required for future visits to troubleshoot, as follows: ;

    1.1 Establish a comprehensive equipment file, including equipment number, purchase time, warranty period, user, detailed hardware configuration and software configuration.

    1.2 Establish a driver library for each device according to the device hardware configuration; ;

    1.3 Establish network maintenance documentation, including network structure diagrams, specific configuration debugging instructions for network devices (switches, routers and servers), etc..

    1.4 Establish software usage manuals, including operating systems, installation processes for commonly used software, establishment processes and maintenance instructions for special software, etc.

    1.5 Establishment of a labeling system, corresponding to the device number one by one, to avoid management confusion due to changes in the user.

    1.6 Registering special equipment and establishing relevant FAQ documents.

    1.7 Establish a network management system, and establish a visual display of the network operation status through the designated network management software;;

    After the "equipment research phase", the service engineer will submit a list of relevant documents, including the following:;

    Comprehensive equipment files;

    Driver CD;

    Maintenance documentation;

    The second phase is "program development";

    This phase is easily overlooked by most companies. Most companies' IT management is disorganized and low-level. After many companies have built their basic networks, although they can already use the most basic network application services, such as file sharing, broadband access sharing, printer sharing, etc., but due to the lack of attention to network security, data backup, permission management, and good operation specifications, it causes IT equipment failures and network failures to occur frequently, which seriously affects work efficiency. The problem arises mainly because the network managers are not professional and lack a big picture view of the network architecture. Therefore, they are frequently caught in the aftermath of troubleshooting and cannot prevent the occurrence of failures in advance. At this stage, we will tailor an efficient network operation plan according to the business needs and equipment status of the enterprise to truly prevent problems before they occur. The specific work is as follows: ;

    1.1 Establish a permission management policy, group employees and assign different file access rights to different groups;;

    1.2 Establish a unified virus protection system.

    1.3 Establish a data backup and recovery system.

    1.4 Establishing a rapid system recovery system.

    After the "program development", the service engineer will submit < LAN management program including the following contents.

    Analysis of existing conditions and hidden dangers;

    The specific plan for rectification;

    The third phase is the service period;

    After the optimization and finishing of the basic research, the user network system basically enters a more stable and standardized state, during the service period, Daren consolidates the work of the basic research through inspection services to maintain the long-term standard. ;

    Enterprises can choose our different service methods according to their business needs and financial budgets, we will strictly abide by the commitment of door-to-door time and service quality, and become your personal IT service experts.

    In this phase, record documentation.

    Inspection report;

    Optimization and modification recommendation report;

    Service order for each visit;

    Confirmation sheet for system reinstallation or repair;

    Hardware failure detection report;

    The fourth phase is the closing period;

    Time Definition --- 30 days before contract expiration.